Privacy Policy

Meowtown Cattery respects your privacy. This policy explains how we collect, use and protect your personal data in line with the UK GDPR and Data Protection Act 2018.

Data we collect

We may collect your name, email address, phone number, and address when you:

• Send a booking enquiry or make a booking
• Contact us via email or our contact form
• Provide details at drop-off or collection

We may also keep records relating to your cat's stay (e.g. vaccination status, dietary needs) where relevant to the service we provide.

How we use your data

We use your data to:

• Process and manage bookings
• Communicate with you about your cat's stay
• Respond to enquiries
• Comply with legal or regulatory requirements (e.g. licensing)

Storage and security

We store your data securely and only for as long as necessary for the purposes above or as required by law. We do not sell or share your data with third parties for marketing.

Third-party processors

We may use third-party services (e.g. email providers, hosting) that process data on our behalf. Such processors are chosen with care and are required to protect your data.

Your rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data (subject to legal exceptions)
• Object to or restrict certain processing
• Lodge a complaint with the ICO (Information Commissioner's Office)

Contact

For any data protection requests or questions, contact us at meowtowncattery@gmail.com.